Health Coaching in the Teamlet Model: A Case Study

“Health Coaching in the Teamlet Model: A Case Study”provides the results of a case study on teamlets at the San Francisco General Hospital’s Family Health Center (FHC). The original article was published in the Journal of General Internal Medicine 25(12):1375–8 and can be accessed at the following link:

http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2988157/pdf/11606_2010_Article_1508.pdf

Using the Teamlet Model to Improve Chronic Care in an Academic Primary Care Practice

“Using the Teamlet Model to Improve Chronic Care in an Academic Primary Care Practice” is an article written by Ellen H. Chen, MD, David H. Thom, MD, PhD, Danielle M. Hessler, PhD, La Phengrasamy, MPH, Hali Hammer, MD, George Saba, PhD, and Thomas Bodenheimer, MD that presents the unique challenges of implementing a team approach in an academic primary care.  The original article was published in Journal of General Internal Medicine 2010 Sep; 25(Suppl 4): 610–614 and can be accessed at the following link:

http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2940441/

Building Teams in Primary Care: What Do Nonlicensed Allied Health Workers Want?

“Building Teams in Primary Care: What Do Nonlicensed Allied Health Workers Want?” is an article written by George W. Saba, PhD Stephanie Tache, MD, Lisa Ward, MD, MScPH, Ellen H. Chen, MD, and Hali Hammer, MD that explores perceptions of nonlicensed allied health workers working as health coaches in chronic disease collaborative teams and the teamlet model. The original article was published in  The Permanente Journal , Summer 2011 – Volume 15 Number 3, and can be accessed at the following link:

http://www.thepermanentejournal.org/issues/2011/summer/4145-health-workers.html

Building Teams in Primary Care: Lessons from 15 Case Studies

“Building Teams in Primary Care: Lessons from 15 Case Studies” is a 2-part report written by Thomas Bodenheimer, MD that presents case studies and lessons learned from 15 primary care teams. Both reports can be accessed at the following link:

http://www.chcf.org/publications/2007/07/building-teams-in-primary-care-lessons-from-15-case-studies

The Teamlet Model of Primary Care

“The Teamlet Model of Primary Care” is an article written by Thomas Bodenheimer, MD and Brian Yoshio Laing, desciribing how the use of teamlets can extend the 15-minute physician visit. The original article was published in Annals of Family Medicine September 1, 2007 vol. 5 no. 5 457-461  and can be accessed at the following link:

http://www.annfammed.org/content/5/5/457.full.pdf+html?sid=feb442ef-ac40-4bb0-9767-beb97aaaea34

CEPC Teamlets Resources

The Center for Excellence in Primary Care summarizes how teamlets can be used to provide care. They have developed several tools to assist with building teamlets:

  • “Forming Stable Teamlets” is an excerpt from CEPC’s curriculum that will help you get started on forming a teamlet.
  • “Groundrules” encourages establishing ground rules to build a healthy teamlet.
  • “Spotlight on Team-based Care” provides a synopsis of how four clinics have built and organizes their teamlets.
  • “Getting to the Heart: Strengthening Team Communication” is a program that fosters understanding between provider/MA teamlets. The links provide a program overview, presentation, and workbook to foster discussion.

The following link will take you to the teamlet tools:

https://cepc.ucsf.edu/teamlets

Huddles: Improve Office Efficiency in Mere Minutes

“Huddes: Improve Office Efficiency in Mere Minutes” is an article written by Elizabeth E. Stewart, PhD and Barbara C. Johnson, PhD that discusses the value of daily huddles to ensure that all team members are on the same page. The original article was published in Family Practice Management 2007 Jun;14(6):27-29 and can be accessed at the following link:

http://www.aafp.org/fpm/2007/0600/p27.html

Use Regular Huddles and Staff Meetings to Plan Production and to Optimize Team Communication

The Institute for Healthcare Improvement provides a brief overview on huddles and team communication in “Use Regular Huddles and Staff Meeting to Plan Production and to Optimize Team Communication”. Follow this link to the change article:

http://www.ihi.org/resources/Pages/Changes/UseRegularHuddlesandStaffMeetingstoPlanProductionandtoOptimizeTeamCommunication.aspx